Returns & Exchanges
At Nu Republic, we stand by the quality of our wear-tech and accessories, offering a seamless 7-day return and exchange window for products in their original, unused condition. We ensure a hassle-free process to keep your experience with our high-fidelity gear nothing short of exceptional.
Initiate Request
Visit our online returns portal and enter your order ID and registered email address to select the items you wish to return or exchange.
Quality Verification
Upload clear images or a short video of the product and its packaging to help our technical team verify the condition of the electronics.
Secure Packaging
Place the product in its original box with all included accessories, manuals, and tags, ensuring it is packed securely for transit.
Pickup & Refund
Our courier partner will collect the package within 48 hours; once it passes our warehouse inspection, your refund or replacement will be processed immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing